El Corte Inglés is the largest department store group in Europe and a dominant force in the Spanish retail landscape. Headquartered in Madrid, the conglomerate operates a diverse portfolio including department stores, supermarkets, travel agencies, and insurance services. With a workforce of tens of thousands, it serves as a primary pillar of the Spanish economy and a leader in consumer goods distribution.

For international professionals, El Corte Inglés offers a gateway into the Spanish corporate world, particularly within its expanding digital, IT, and logistics hubs. While customer-facing roles typically require high Spanish proficiency, the company's focus on e-commerce and supply chain modernization has increased demand for specialized technical talent and project managers from diverse backgrounds.

Founded in 1940 by Ramón Areces in Madrid, the company began as a small tailor shop. Over several decades, it expanded through aggressive growth and acquisitions to become Spain's most iconic retail conglomerate.

For international professionals

Largest department store chain in Europe with a massive physical and digital footprint across Spain.
Offers a wide variety of roles ranging from specialized tech and engineering to corporate management and retail.
Headquartered in Madrid with a presence in every major Spanish city and province.
Currently undergoing a significant digital transformation, creating opportunities for international IT and e-commerce experts.
Known for providing long-term career stability and being one of the most recognized brands in the country.

International Desk Assistant Marbella

El Corte Ingles

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Are you looking to develop your talent in a place where your effort is recognized? We offer a dynamic, close-knit, and forward-looking environment. Here, every day is a new opportunity to learn, grow, and shine. Imagine being part of a diverse team where evolution and customer service are our priority. At El Corte Inglés, our work is a shared passion.

The project awaiting you.

Provide personalized, high-quality attention to international visitors, seeking to build loyalty and supporting the center's commercial objectives.

Main functions and requirements.

Main functions:

- Provide excellent service, resolving doubts and creating a welcoming atmosphere.
- Inform customers about the exclusive advantages available to them.
- Issue Reward 10% cards and manage Tax Free requests.
- Support the reception and organization of visits from international customers.
- Facilitate communication between departments and provide translation support when necessary.

Requirements:

- Language skills: proficiency in English, with other languages (Arabic, Russian, etc.) being valued.
- Experience in customer service, retail, or a commercial environment.
- Knowledge of the Office environment.
- Dynamic, creative profile with a desire to participate and enjoy teamwork.

Conditions:
- Full availability.

- Contract: permanent.

- Rotating morning and afternoon shifts.

We offer a variety of social benefits that will contribute to your well-being.

- Exclusive discounts and financing options.

- Life insurance.

- Corporate University.

- Continuous training for professional development.

- Study grants for children of employees.

- In-house Medical Service.

- Flexible remuneration plan.

If you find this position interesting, we invite you to apply, as your experience could be very valuable to us. In our company, everyone is welcome.

View original advert (Spanish)

¿Buscas desarrollar tu talento y un lugar dónde tu esfuerzo sea reconocido? Te ofrecemos un entorno dinámico, cercano y de futuro. Aquí, cada día es una nueva oportunidad para aprender, crecer y brillar. Imagina formar parte de un equipo diverso, donde la evolución y el servicio al cliente son nuestra prioridad. En El Corte Inglés, nuestro trabajo es una pasión compartida.

El proyecto que te espera.

Ofrecer una atención personalizada y de calidad a los visitantes internacionales, buscando fidelizarlos y apoyando los objetivos comerciales del centro.

Funciones principales y requisitos.

Funciones principales:

- Ofrecer un servicio excelente, resolviendo dudas y creando un ambiente acogedor.
- Informar a los clientes sobre las ventajas exclusivas que tiene a su disposición.
- Emitir tarjetas Reward 10% y gestionar las solicitudes de Tax Free.
- Apoyar en la recepción y organización de visitas de clientes internacionales.
- Facilitar la comunicación entre departamentos y ofrecer apoyo en traducción cuando sea necesario.

Requisitos:

- Habilidades lingüísticas: dominio de inglés y valorándose otros idiomas (árabe, ruso, etc.).
- Experiencia en atención al cliente, retail o ámbito comercial.
- Conocimientos de entorno Office.
- Perfil dinámico, creativo y con ganas de participar y disfrutar del trabajo en equipo.

Condiciones:
- Disponibilidad completa.

- Contrato: indefinido.

- Turnos rotativos mañana y tarde.

Te ofrecemos una variedad de beneficios sociales que contribuirán a tu bienestar.

- Descuentos exclusivos y opciones de financiación.

- Seguro de vida.

- Universidad Corporativa.

- Formación continua para el desarrollo profesional.

- Ayudas al estudio para hijos e hijas de empleados.

- Servicio Médico propio.

- Plan de retribución flexible.

Si te resulta interesante este puesto, te invitamos a que apliques, ya que tu experiencia podría ser muy valiosa para nosotros. En nuestra empresa todas las personas son bienvenidas.