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Customer Service

Eurofirms
Eurofirms
Barcelona, SpainOn-siteCompetitiveAdded 20 days ago
🇪🇸 Translated from SpanishCustomer service

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Requirements

- At least 6 months of experience as a telephone operator.
- We are looking for a person with strong communication skills.
- Living near the workplace is an advantage.

- Completed ESO (Secondary Education)
- Technical Degree in Pharmacy - optional.

Spanish and Catalan - spoken and written correctly.

Job Description

A company in the pharmaceutical sector is looking for a Customer Service representative to work in Gavà and perform the following tasks:

- Telephone support.
- Management of orders for medications and health products, checking availability and delivery times.
- Resolution of incidents related to orders, supplies, invoicing, and returns.
- Advising pharmacies on products, promotions, and logistics services.
- Recording and updating data in internal systems.
- Coordination with different departments to ensure efficient service.
- Among other tasks inherent to the position.
View original advert (Spanish)
Empresa del sector farmacéutico busca un/a Customer Service para trabajar en Gavá y realizar las siguientes tareas:

- Atención telefónica.
- Gestión de pedidos de medicamentos y productos sanitarios, comprobando disponibilidad y plazos de entrega.
- Resolución de incidencias relacionadas con pedidos, suministros, facturación y devoluciones.
- Asesoramiento a farmacias sobre productos, promociones y servicios logísticos.
- Registro y actualización de datos en los sistemas internos.
- Coordinación con los diferentes departamentos para asegurar un servicio eficiente.
- Entre otras tareas propias del puesto de trabajo.

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