2d ago
IT Helpdesk Support Technician
IT Helpdesk Support Technician
This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.
Requirements
- Minimum required experience of 3 months of internships in on-site technical support and software installation.- We are looking for a proactive person with customer service skills.- Residency near the workplace is valued.
- Higher Level Vocational Training (FP Grado Superior) in Computer Science or equivalent.
- Correct spoken and written Spanish.
Job Description
Eurofirms is selecting an IT Technician for a business sector company located in Menorca. The selected person will perform the following functions:
- Technological support for users at the client's site.
- Software installation and equipment maintenance.
- User support tasks, both in-person and remote.
- Incident management using ITSM tools.
- Direct user assistance in corporate environments.
- Among other tasks inherent to the position.
- Technological support for users at the client's site.
- Software installation and equipment maintenance.
- User support tasks, both in-person and remote.
- Incident management using ITSM tools.
- Direct user assistance in corporate environments.
- Among other tasks inherent to the position.
View original advert (Spanish)
Eurofirms selecciona un/a Técnico informático para empresa del sector empresarial situada en Menorca. La persona seleccionada desempeñará las siguientes funciones:
- Soporte tecnológico a usuarios en casa del cliente/a.
- Instalación de software y mantenimiento de equipos.
- Tareas de soporte a usuarios en presencial y remoto.
- Gestión de incidencias mediante herramientas ITSM.
- Atención directa a usuarios en entornos corporativos.
- Entre otras tareas propias del puesto de trabajo.
- Soporte tecnológico a usuarios en casa del cliente/a.
- Instalación de software y mantenimiento de equipos.
- Tareas de soporte a usuarios en presencial y remoto.
- Gestión de incidencias mediante herramientas ITSM.
- Atención directa a usuarios en entornos corporativos.
- Entre otras tareas propias del puesto de trabajo.