Critical Environment Technician

Microsoft
Microsoft
Madrid, SpainOn-site€25,500Added 26 days ago
🇪🇸 Translated from SpanishCritical environment ops

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Overview
Job Summary (Spanish Version)

As a Critical Environment Technician (CET) in Microsoft's Cloud Operations & Innovation (CO+I) team, you will be responsible for maintaining the critical infrastructure that ensures the continuous operation of our data centres. This includes activities such as coordinating with suppliers and contractors, identifying safe and unsafe working conditions, gaining a hands-on understanding of how critical infrastructure equipment works, performing various types of maintenance, responding to onsite incidents in coordination with other critical infrastructure professionals, and using telemetry systems and other platforms to monitor equipment performance and operation.

Cloud Operations & Innovation (CO+I) is the engine that powers Microsoft's cloud services. As a CO+I Critical Environment Technician, you will play a key role in delivering and maintaining the core infrastructure and foundational technologies that support Microsoft's online services, including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.

CO+I is committed to the personal and professional development of all its employees and offers training and opportunities such as professional rotation programs, Diversity and Inclusion initiatives and events, and professional certifications.

Our infrastructure consists of a vast global network of more than 200 data centres in 32 countries and millions of servers. This foundation is supported and managed by a team of experts working to ensure services used by more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

Job overview (English version)

As a Critical Environment Technician (CET) in Microsoft's Cloud Operations & Innovation (CO+I) team, you will maintain the critical infrastructure that keeps our datacentres up and running. This could include coordinating with suppliers/vendors, recognising safe versus unsafe work environments, having a hands-on understanding of how critical environment equipment works, performing various types of maintenance, responding to onsite incidents while coordinating with other critical facilities professionals, and using telemetry and other platforms to monitor equipment performance and operations.

Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Critical Environment Technician, you will play a key role in delivering the core infrastructure and foundational technologies behind Microsoft's online services, including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.

As a group, CO+I is focused on the personal and professional development of all employees and offers training and opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 200 datacentres across 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide



Responsibilities

Responsibilities (Spanish version)

• Act as an operations specialist in one of the main Critical Environment areas (e.g., electrical, mechanical, controls, or generators) and perform advanced tasks independently.

• Regularly inspect and monitor critical environment-related facility equipment (e.g., control systems, heating, ventilation, and air conditioning [HVAC], and mechanical systems), as well as buildings and grounds, to detect unsafe or abnormal conditions and escalate them according to applicable policies and standards.

• Use the internal computerized maintenance management system (CMMS) to track all equipment assets and complete work orders related to maintenance tasks.

• Respond safely and quickly to all abnormal conditions affecting operations and lead onsite incident response teams, coordinating with other critical infrastructure professionals to carry out corrective repairs without supervision.

• Improve, develop, or follow emergency operating procedures (EOP), methods of procedure (MOP), and standard operating procedures (SOP) related to Critical Environment operations and incidents.

• With minimal supervision, perform various types of maintenance (preventive, predictive, and corrective) and repairs, following the appropriate methods of procedure (MOP) and standard operating procedures (SOP) for one or more types of equipment (electrical, mechanical, or cooling systems).

• Have a practical understanding of equipment operation and the ability to independently diagnose and resolve problems with equipment, systems, subsystems, and components within your area of expertise.

• Provide guidance and technical support to junior colleagues in resolving system and equipment-related problems.

• Understand, follow, and ensure compliance with safety and security requirements (e.g., job hazard assessments [JHA], environmental health and safety [EH&S], safety meetings), as well as business processes and procedures, to perform work safely, with quality and reliability, in accordance with Microsoft's requirements.

• Demonstrate and promote our culture and values

Responsibilities (English version)

• Serve as an operations specialist in one major area of CE operations (e.g., electrical, mechanical, controls, generators) and work on advanced tasks independently.

• Inspect and supervise critical environment-related facility equipment (e.g., controls, heating, ventilation, and air conditioning [HVAC], mechanical systems), buildings, and grounds regularly for unsafe or abnormal conditions and escalate according to applicable policies and standards.

• Utilise the internal Computerised Maintenance Management System (CMMS) to track all equipment assets and complete work order requests for maintenance activities.

• Safely and quickly respond to and lead onsite incident response teams for all abnormal conditions that impact operations, coordinating with other critical facilities professionals to perform corrective repairs without supervision.

• Enhance, develop, or follow existing Emergency Operating Procedures (EOPs), Methods of Procedure (MOPs), and Standard Operating Procedures (SOPs) related to CE operations and incidents.

• Under minimal supervision, perform various types of maintenance (e.g., planned, predictive, corrective) and repairs following appropriate Methods of Procedure (MOPs) and Standard Operating Procedures (SOPs) for one or more types of equipment (e.g., electrical, mechanical, cooling systems).

• Have a hands-on understanding of how equipment works and independently troubleshoot equipment, systems, subsystems, and components within their area of expertise.

• Provide guidance and technical support to junior colleagues in troubleshooting systems and operational issues.

• Understand, follow, and ensure compliance with safety and security requirements (e.g., Job Hazard Assessments [JHAs], Environmental Health and Safety [EH&S], toolbox talks), as well as business processes and procedures, to perform work safely, reliably, and to Microsoft's quality standards.

• Embody our culture and values.



Qualifications

Minimum Requirements (Spanish version)

• High School Diploma, GED, or equivalent and experience in critical services or applied learning (e.g., high-availability environments, manufacturing, assembly, or critical infrastructure such as data centres, oil and gas refineries, hospitals, pharmaceutical industry, manufacturing, or related sectors), or equivalent experience.

• This position requires working in shifts, including afternoon, night, weekend, and holiday shifts.

• This position requires on-site work and the location has limited public transport options. Having your own means of transport is recommended.

Background Check Requirements

• It is necessary to meet the security screening requirements of Microsoft, customers, and/or government agencies. These requirements include, among others, the following specialized security assessments:

Microsoft Cloud Background Check: It will be necessary to pass this check at the time of hire or transfer and renew it every two years.

Preferred Qualifications

Although not mandatory, we will also highly value:

• High School Diploma, GED, or equivalent and extensive experience in mission-critical services (e.g., high-availability environments, manufacturing, assembly, or critical infrastructure such as data centres, oil and gas refineries, hospitals, pharmaceutical industry, manufacturing, or related sectors).

OR

• Vocational Training degree, technical or specialized certification (e.g., military training or technical school), or an equivalent higher degree, and relevant experience in mission-critical services (e.g., high-availability environments, manufacturing, assembly, or critical infrastructure such as data centres, oil and gas refineries, hospitals, pharmaceutical industry, manufacturing, or related sectors).

OR

• Equivalent experience.

• Knowledge of the English language is considered an added value, although it is not an essential requirement. The position involves reading and writing in English, and Microsoft provides support tools and opportunities to improve language skills.

Required Qualifications (English version)

• High School Diploma, GED, or equivalent and experience in critical services work/applied learning (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centres, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields), or equivalent experience.

• This role requires working in shifts, including evenings, nights, weekends, and public holidays.

• This role requires you to be on-site and the location has limited public transport. Your own form of transport is advised.

Background Check Requirements

• Ability to meet Microsoft, customer and/or government security screening requirements is required for this role. These requirements include, but are not limited to, the following specialised security screenings:

Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications

While not required, we also look for the following:

• High School Diploma, GED, or equivalent and extensive experience in mission-critical services (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centres, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields).

OR

• Associate's Degree, technical trade certification (e.g., military, trade school), or higher-equivalent education and relevant experience in mission-critical services (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centres, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields).

OR

• Equivalent experience.

• English language is considered a plus but not essential. The role involves reading and writing in English, with support tools and opportunities to improve your language skills.



Critical Environment Ops ATR-B - The typical base pay range for this role across Spain is € 25,500.00 - € 33,900.00 per year. Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here:
https://careers.microsoft.com/v2/global/en/corporate-pay/spain-corporate-pay.html


This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.



Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process,requesting accommodations.

View original advert (Spanish)
Overview
Resumen del puesto (Versión en español)

Como Técnico/a de Entornos Críticos (CET) en el equipo de Cloud Operations & Innovation (CO+I) de Microsoft, serás responsable de mantener la infraestructura crítica que garantiza el funcionamiento continuo de nuestros centros de datos. Esto incluye actividades como coordinarse con proveedores y contratistas, identificar condiciones de trabajo seguras e inseguras, comprender de forma práctica el funcionamiento de los equipos de infraestructura crítica, realizar distintos tipos de mantenimiento, responder a incidentes en las instalaciones en coordinación con otros profesionales de infraestructuras críticas y utilizar sistemas de telemetría y otras plataformas para supervisar el rendimiento y la operación de los equipos.

Cloud Operations & Innovation (CO+I) es el motor que impulsa los servicios en la nube de Microsoft. Como Técnico/a de Entornos Críticos de CO+I, desempeñarás un papel clave en la entrega y el mantenimiento de la infraestructura principal y las tecnologías fundamentales que respaldan los servicios en línea de Microsoft, incluidos Bing, Office 365, Xbox, OneDrive y la plataforma Microsoft Azure.

CO+I está comprometido con el desarrollo personal y profesional de todos sus empleados y ofrece formación y oportunidades como programas de rotación profesional, iniciativas y eventos de Diversidad e Inclusión, y certificaciones profesionales.

Nuestra infraestructura está compuesta por una amplia red global de más de 200 centros de datos en 32 países y millones de servidores. Esta base está respaldada y gestionada por un equipo de expertos que trabajan para garantizar servicios utilizados por más de 1.000 millones de clientes y 20 millones de empresas en más de 90 países de todo el mundo.

Job overview (English version)

As a Critical Environment Technician (CET) in Microsoft's Cloud Operations & Innovation (CO+I) team, you will maintain the critical infrastructure that keeps our datacentres up and running. This could include coordinating with suppliers/vendors, recognising safe versus unsafe work environments, having a hands-on understanding of how critical environment equipment works, performing various types of maintenance, responding to onsite incidents while coordinating with other critical facilities professionals, and using telemetry and other platforms to monitor equipment performance and operations.

Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Critical Environment Technician, you will play a key role in delivering the core infrastructure and foundational technologies behind Microsoft's online services, including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.

As a group, CO+I is focused on the personal and professional development of all employees and offers training and opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 200 datacentres across 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide



Responsibilities

Responsabilidades (versión en español)

• Actuar como especialista de operaciones en una de las principales áreas de Entornos Críticos (por ejemplo, sistemas eléctricos, mecánicos, controles o generadores) y realizar tareas avanzadas de forma autónoma.

• Inspeccionar y supervisar regularmente los equipos de las instalaciones relacionados con entornos críticos (por ejemplo, sistemas de control, calefacción, ventilación y aire acondicionado [HVAC], y sistemas mecánicos), así como los edificios y terrenos, para detectar condiciones inseguras o anómalas y escalarlas de acuerdo con las políticas y estándares aplicables.

• Utilizar el sistema interno informatizado de gestión de mantenimiento (CMMS) para realizar el seguimiento de todos los activos de equipos y completar las órdenes de trabajo relacionadas con tareas de mantenimiento.

• Responder de forma segura y rápida a todas las condiciones anómalas que afecten a las operaciones y liderar los equipos de respuesta a incidentes in situ, coordinándose con otros profesionales de infraestructuras críticas para llevar a cabo reparaciones correctivas sin supervisión.

• Mejorar, desarrollar o seguir procedimientos operativos de emergencia (EOP), métodos de procedimiento (MOP) y procedimientos operativos estándar (SOP) relacionados con las operaciones e incidencias de Entornos Críticos.

• Con una supervisión mínima, realizar diversos tipos de mantenimiento (preventivo, predictivo y correctivo) y reparaciones, siguiendo los métodos de procedimiento (MOP) y los procedimientos operativos estándar (SOP) adecuados para uno o varios tipos de equipos (eléctricos, mecánicos o sistemas de refrigeración).

• Tener un conocimiento práctico del funcionamiento de los equipos y la capacidad de diagnosticar y resolver problemas de equipos, sistemas, subsistemas y componentes de forma autónoma dentro de su área de especialización.

• Proporcionar orientación y apoyo técnico a compañeros de niveles inferiores en la resolución de problemas relacionados con sistemas y equipos.

• Comprender, seguir y garantizar el cumplimiento de los requisitos de seguridad y protección (por ejemplo, evaluaciones de riesgos laborales [JHA], salud, seguridad y medio ambiente [EH&S], reuniones de seguridad), así como de los procesos y procedimientos empresariales, para realizar el trabajo de manera segura, con calidad y fiabilidad, conforme a los requisitos de Microsoft.

• Demostrar y promover nuestra cultura and valores

Responsibilities (English version)

• Serve as an operations specialist in one major area of CE operations (e.g., electrical, mechanical, controls, generators) and work on advanced tasks independently.

• Inspect and supervise critical environment-related facility equipment (e.g., controls, heating, ventilation, and air conditioning [HVAC], mechanical systems), buildings, and grounds regularly for unsafe or abnormal conditions and escalate according to applicable policies and standards.

• Utilise the internal Computerised Maintenance Management System (CMMS) to track all equipment assets and complete work order requests for maintenance activities.

• Safely and quickly respond to and lead onsite incident response teams for all abnormal conditions that impact operations, coordinating with other critical facilities professionals to perform corrective repairs without supervision.

• Enhance, develop, or follow existing Emergency Operating Procedures (EOPs), Methods of Procedure (MOPs), and Standard Operating Procedures (SOPs) related to CE operations and incidents.

• Under minimal supervision, perform various types of maintenance (e.g., planned, predictive, corrective) and repairs following appropriate Methods of Procedure (MOPs) and Standard Operating Procedures (SOPs) for one or more types of equipment (e.g., electrical, mechanical, cooling systems).

• Have a hands-on understanding of how equipment works and independently troubleshoot equipment, systems, subsystems, and components within their area of expertise.

• Provide guidance and technical support to junior colleagues in troubleshooting systems and operational issues.

• Understand, follow, and ensure compliance with safety and security requirements (e.g., Job Hazard Assessments [JHAs], Environmental Health and Safety [EH&S], toolbox talks), as well as business processes and procedures, to perform work safely, reliably, and to Microsoft's quality standards.

• Embody our culture and values.



Qualifications

Requisitos mínimos (versión en español)

• Título de Educación Secundaria, GED o equivalente y experiencia en servicios críticos o aprendizaje aplicado (por ejemplo, entornos de alta disponibilidad, fabricación, ensamblaje o infraestructuras críticas como centros de datos, refinerías de petróleo y gas, hospitales, industria farmacéutica, manufactura o sectores relacionados), o experiencia equivalente.

• Este puesto requiere trabajar en turnos, incluidos turnos de tarde, noche, fines de semana y festivos.

• Este puesto requiere trabajo presencial y la ubicación cuenta con opciones de transporte público limitadas. Se recomienda disponer de medio de transporte propio.

Requisitos de verificación de antecedentes

• Es necesario cumplir con los requisitos de verificación de seguridad de Microsoft, de los clientes y/o de organismos gubernamentales. Estos requisitos incluyen, entre otros, las siguientes evaluaciones de seguridad especializadas:

Verificación de Antecedentes para Microsoft Cloud: Será necesario superar esta verificación en el momento de la contratación o transferencia y renovarla cada dos años.

Cualificaciones preferidas

Aunque no son obligatorias, también valoraremos muy positivamente:

• Título de Educación Secundaria, GED o equivalente y amplia experiencia en servicios de misión crítica (por ejemplo, entornos de alta disponibilidad, fabricación, ensamblaje o infraestructuras críticas como centros de datos, refinerías de petróleo y gas, hospitales, industria farmacéutica, manufactura o sectores relacionados).

O'

• Título de Formación Profesional, certificación técnica o especializada (por ejemplo, formación militar o escuela técnica), o una titulación superior equivalente, y experiencia relevante en servicios de misión crítica (por ejemplo, entornos de alta disponibilidad, fabricación, ensamblaje o infraestructuras críticas como centros de datos, refinerías de petróleo y gas, hospitales, industria farmacéutica, manufactura o sectores relacionados).

O'

• Experiencia equivalente.

• El conocimiento del idioma inglés se considera un valor añadido, aunque no es un requisito imprescindible. El puesto implica lectura y redacción en inglés, y Microsoft proporciona herramientas de apoyo y oportunidades para mejorar las competencias lingüísticas.

Required Qualifications (English version)

• High School Diploma, GED, or equivalent and experience in critical services work/applied learning (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centres, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields), or equivalent experience.

• This role requires working in shifts, including evenings, nights, weekends, and public holidays.

• This role requires you to be on-site and the location has limited public transport. Your own form of transport is advised.

Background Check Requirements

• Ability to meet Microsoft, customer and/or government security screening requirements is required for this role. These requirements include, but are not limited to, the following specialised security screenings:

Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications

While not required, we also look for the following:

• High School Diploma, GED, or equivalent and extensive experience in mission-critical services (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centres, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields).

OR

• Associate's Degree, technical trade certification (e.g., military, trade school), or higher-equivalent education and relevant experience in mission-critical services (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centres, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields).

OR

• Equivalent experience.

• English language is considered a plus but not essential. The role involves reading and writing in English, with support tools and opportunities to improve your language skills.



Critical Environment Ops ATR-B - The typical base pay range for this role across Spain is € 25,500.00 - € 33,900.00 per year. Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here:
https://careers.microsoft.com/v2/global/en/corporate-pay/spain-corporate-pay.html

Critical Environment Ops ATR-C - The typical base pay range for this role across Spain is € 32,800.00 - € 47,000.00 per year. Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here:
https://careers.microsoft.com/v2/global/en/corporate-pay/spain-corporate-pay.html


This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.



Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process,requesting accommodations.

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