Randstad is a global leader in the HR services industry, specializing in recruitment, staffing, and outsourcing solutions across 39 countries. As one of the world's largest HR providers, the company operates at a massive scale, connecting millions of candidates with opportunities in sectors ranging from technology and engineering to healthcare and logistics.

In Spain, Randstad maintains one of the most extensive professional networks in the country, with a presence in nearly every major city. For international professionals, Randstad serves as a primary entry point into the Spanish labor market, offering specialized recruitment services through divisions like Randstad Technologies and Randstad Professionals, which frequently handle roles for multinational clients requiring English or other foreign languages.

Founded in 1960 by Frits Goldschmeding in the Netherlands, Randstad has grown from a small local operation into the world's largest HR service provider. The company expanded into Spain in the 1990s and has since solidified its position through major acquisitions like Vedior.

For international professionals

Operates a vast network of over 200 offices across Spain, providing local support in almost every province.
Features specialized divisions for IT, Engineering, and Life Sciences that are highly relevant for skilled international workers.
Acts as a primary recruiter for many Fortune 500 companies established in Spain.
Provides a wide variety of contract types, including permanent placements and long-term outsourcing projects.

Account Manager [ALICANTE]

Randstad España

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Are you looking to join a technically exciting industry and a stable, sustainable sector? Do you identify with an autonomous and flexible way of working? Would you like to be part of a success story and contribute decisively with your work, your ideas, and your personality to the success of the sales area?

You will promote and sell the company's After-Sales Maintenance services. You will manage and expand the client portfolio, generating new business opportunities and maintaining or enhancing existing ones, in accordance with the commercial strategy.

Responsibilities

- You will build your own after-sales commercial portfolio and provide service within your own sales area in order to better understand their needs.
- You will focus on understanding the market to take the necessary measures to adapt to customer needs or trends.
- You will use advanced digital sales tools to help you achieve your sales targets, recording and managing commercial opportunities for repair, modernization, and replacement services, dealing with both own and competitor clients.
- You will work as part of a team, supporting the Administrative Department in debt management and the After-Sales Service Manager in improving installations and customer satisfaction.
- You will manage documentation related to offers, quotes, contracts, orders, claims, cancellations, renegotiations, changes in contract modalities, etc., as well as everything related to financing and subsidies.
- You will report to the Area Manager, providing periodic reports on commercial activity.
- You will manage customer complaints to provide solutions.
- You will collaborate in the management of public tenders.
- Thanks to collaboration, teamwork, and your direct manager, you will learn something new every day and be able to improve constantly.

Are you a communicative person, capable of engaging and inspiring people? Do you know how to listen, read between the lines, and organize yourself well? Do you have technical training and want to take your career to the next level?

- You have a degree in Engineering, Architecture, or equivalent experience.
- You are enthusiastic about sales, approach people proactively, and can respond appropriately to your interlocutors.
- Commercial experience is preferred.
- You have a structured way of working and are accustomed to the digital world and, therefore, can organize your daily work independently.
- You like to complete your tasks quickly and successfully.

What we offer:

- Permanent contract and integration into a stable and sustainable sector.
- Attractive compensation package, including sales commissions and a flexible remuneration system.
- Access to the exclusive TKE#tcuida health and wellness program for our professionals and their families.
- Mobile phone, vehicle / mileage.
- Collaboration and teamwork: an open, transparent, and value-oriented culture.
- Onboarding and training - a specific welcome and training program to help you in your professional development from day one.
- Individual development: frequent feedback, continuous training, and space to contribute your ideas.

View original advert (Spanish)

¿Estás buscando incorporarte a una industria técnicamente emocionante y a un sector estable y sostenible? ¿Te identificas con una forma de trabajar autónoma y flexible? ¿Te gustaría ser parte de una historia de éxito y contribuir decisivamente con tu trabajo, tus ideas y tu personalidad al éxito en el área de ventas?

Realizarás la promoción y venta de los servicios de Mantenimiento de Postventa de la compañía. Gestionarás y ampliarás la cartera de clientes, generando nuevas oportunidades de negocio y manteniendo o potenciando los ya existentes, de acuerdo con la estrategia comercial.

Funciones

- Construirás tu propia cartera comercial de posventa y les proporcionarás servicio dentro de tu propio área de ventas, con el fin de conocer mejor sus necesidades
- Te orientarás a conocer el mercado, para tomar las medidas necesarias de cara a adaptarte a las necesidades o tendencias de los clientes.
- Emplearás herramientas de ventas digitales avanzadas que te ayudarán a lograr tus objetivos de ventas, realizando el registro y gestión de las oportunidades comerciales de servicios de reparaciones, modernizaciones y sustituciones, tarto de clientes propios como de la competencia
- Trabajarás en equipo, apoyando al Departamento Administrativo en la gestión de la deuda, y al Jefe/a de Servicio Posventa en la mejora de las instalaciones y la satisfacción del cliente
- Gestionarás la documentación relativa a ofertas, presupuestos, contratos, pedidos, reclamaciones, bajas, renegociaciones, cambio de modalidades de contrato, etc. y toda la relativa a la financiación y las subvenciones
- Reportarás al Delegado/a de Zona proporcionando informes periódicos de la actividad comercial
- Gestionarás reclamaciones de cliente para dar solución a las mismas
- Colaborarás en la gestión de concursos públicos
- Gracias a la colaboración y al trabajo en equipo y a tu manager directo, aprenderás algo nuevo cada día y podrás mejorar de manera constante

¿Eres una persona comunicadora, capaz de enganchar y entusiasmar a la gente? ¿Sabes escuchar, leer entre líneas y organizarte bien? ¿Tienes formación técnica y quieres llevar tu carrera al siguiente nivel?

- Posees una formación de Ingeniería, Arquitectura o experiencia equivalente
- Eres una persona entusiasta con las ventas, te acercas de manera proactiva a las personas y puedes responder de manera adecuada a tus interlocutores
- Preferiblemente tienes experiencia comercial
- Tienes una forma de trabajar estructurada y habituada al mundo digital y, por lo tanto, puedes organizar tu trabajo diario de forma independiente
- Te gusta completar tus tareas de forma rápida y exitosa

Qué ofrecemos:

- Contrato indefinido e incorporación en un sector estable y sostenible
- Atractivo paquete de compensación, incluyendo comisiones de ventas y sistema de retribución flexible
- Acceso a exclusivo programa TKE#tcuida de bienestar y salud para nuestros profesionales y sus familias
- Teléfono móvil, vehículo / kilometraje
- Colaboración y trabajo en equipo: una cultura abierta, transparente y orientada al valor
- Bienvenida y formación - programa específico de bienvenida y formación para ayudarte en tu desarrollo profesional desde el primer día
- Desarrollo individual: feedback frecuente, formación continua y espacio para contribuir con tus ideas