Randstad is a global leader in the HR services industry, specializing in recruitment, staffing, and outsourcing solutions across 39 countries. As one of the world's largest HR providers, the company operates at a massive scale, connecting millions of candidates with opportunities in sectors ranging from technology and engineering to healthcare and logistics.

In Spain, Randstad maintains one of the most extensive professional networks in the country, with a presence in nearly every major city. For international professionals, Randstad serves as a primary entry point into the Spanish labor market, offering specialized recruitment services through divisions like Randstad Technologies and Randstad Professionals, which frequently handle roles for multinational clients requiring English or other foreign languages.

Founded in 1960 by Frits Goldschmeding in the Netherlands, Randstad has grown from a small local operation into the world's largest HR service provider. The company expanded into Spain in the 1990s and has since solidified its position through major acquisitions like Vedior.

For international professionals

Operates a vast network of over 200 offices across Spain, providing local support in almost every province.
Features specialized divisions for IT, Engineering, and Life Sciences that are highly relevant for skilled international workers.
Acts as a primary recruiter for many Fortune 500 companies established in Spain.
Provides a wide variety of contract types, including permanent placements and long-term outsourcing projects.

Hospitality And Travel Assistant - Zaragoza

Randstad España

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Are you familiar with customer service? Do you have experience coordinating travel, events, and resources? If so, Randstad is looking for you!

- Customer service for internal and external clients, management of spaces, access, visitors, office supplies, merchandising, and coordination with general service providers.
- Comprehensive Coordination of Corporate Travel: Organization and management of national and international trips, including transportation, accommodation, transfers, and traveler support.
- Supplier Management and Economic Control: Negotiation and monitoring of agreements with suppliers, budget control, invoicing, and cost analysis associated with travel and services.
- Support for Strategic Profiles and Corporate Visits: Accompaniment and coordination of logistical needs for VIP profiles, guests, and international professionals.
- Reporting, Monitoring, and Data Analysis: Preparation of reports, monitoring of Hospitality, Travel, and Culture KPIs, and generation of insights for decision-making.
- Continuous Improvement and Process Optimization: Identification and implementation of initiatives aimed at increasing operational efficiency, optimizing resources, and improving the people's experience.

Higher Vocational Training (FP Grado Superior) in Tourism, Tourist Accommodation Management, Executive Assistance, Administration and Finance, or similar.
A Degree in Tourism, Protocol and Event Organization, Business Administration, or related qualifications is valued.
Conversational English (B2) to interact with suppliers, international visitors, and manage bookings or incidents.
Knowledge of other languages is valued.
Advanced proficiency in Microsoft Office 365 (Excel, Outlook, PowerPoint, Word, and Teams).
Experience with corporate travel management tools (BCD Travel, Amadeus, Concur, or similar).
Knowledge of procurement management, invoicing, and administrative tracking tools.
Regular use of Generative Artificial Intelligence tools to improve productivity, automate tasks, and optimize processes.
Knowledge of reporting and data analysis tools is valued.

Schedule: Monday to Friday from 10:30 to 19:30.
Salary according to the collective agreement.
Direct hiring by the company.

View original advert (Spanish)

¿Estás familiarizado con la atención al cliente? ¿Tienes experiencia coordinando viajes, eventos y recursos? Si es así, ¡en Randstad te estamos buscando!

- Atención a clientes internos y externos, gestión de espacios, accesos, visitantes, material de oficina, merchandising y coordinación con proveedores de servicios generales.
- Coordinación Integral de Viajes Corporativos: Organización y gestión de desplazamientos nacionales e internacionales, incluyendo transporte, alojamiento, traslados y soporte al viajero.
- Gestión de Proveedores y Control Económico: Negociación y seguimiento de acuerdos con proveedores, control presupuestario, facturación y análisis de costes asociados a viajes y servicios.
- Atención a Perfiles Estratégicos y Visitas Corporativas: Acompañamiento y coordinación de necesidades logísticas de perfiles VIP, invitados y profesionales internacionales.
- Reporting, Seguimiento y Análisis de Datos: Elaboración de informes, seguimiento de KPIs de Hospitality, Travel y Cultura, y generación de insights para la toma de decisiones.
- Mejora Continua y Optimización de Procesos: Identificación e implementación de iniciativas orientadas a incrementar la eficiencia operativa, optimizar recursos y mejorar la experiencia de las personas.

Formación Profesional de Grado Superior en Turismo, Gestión de Alojamientos Turísticos, Asistencia a la Dirección, Administración y Finanzas o similares.
Valorable Grado en Turismo, Protocolo y Organización de Eventos, Administración de Empresas o titulaciones afines.
Inglés conversacional (B2) para interactuar con proveedores, visitantes internacionales y gestionar reservas o incidencias.
Valorable conocimiento de otros idiomas.
Manejo avanzado de Microsoft Office 365 (Excel, Outlook, PowerPoint, Word y Teams).
Experiencia con herramientas de gestión de viajes corporativos (BCD Travel, Amadeus, Concur o similares).
Conocimientos de herramientas de gestión de compras, facturación y seguimiento administrativo.
Uso habitual de herramientas de Inteligencia Artificial Generativa para mejorar la productividad, automatizar tareas y optimizar procesos.
Valorable conocimiento de herramientas de reporting y análisis de datos.

Horario de lunes a viernes de 10:30 a 19:30
Salario según convenio.
Incorporación directa a empresa.