Randstad is a global leader in the HR services industry, specializing in recruitment, staffing, and outsourcing solutions across 39 countries. As one of the world's largest HR providers, the company operates at a massive scale, connecting millions of candidates with opportunities in sectors ranging from technology and engineering to healthcare and logistics.

In Spain, Randstad maintains one of the most extensive professional networks in the country, with a presence in nearly every major city. For international professionals, Randstad serves as a primary entry point into the Spanish labor market, offering specialized recruitment services through divisions like Randstad Technologies and Randstad Professionals, which frequently handle roles for multinational clients requiring English or other foreign languages.

Founded in 1960 by Frits Goldschmeding in the Netherlands, Randstad has grown from a small local operation into the world's largest HR service provider. The company expanded into Spain in the 1990s and has since solidified its position through major acquisitions like Vedior.

For international professionals

Operates a vast network of over 200 offices across Spain, providing local support in almost every province.
Features specialized divisions for IT, Engineering, and Life Sciences that are highly relevant for skilled international workers.
Acts as a primary recruiter for many Fortune 500 companies established in Spain.
Provides a wide variety of contract types, including permanent placements and long-term outsourcing projects.

ING BANK - Financial Crime Prevention Analyst Internship

Randstad España

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Are you passionate about the world of Financial Crime Prevention and want to take the first big step in your professional career? At ING Bank, we offer you a unique opportunity to get a close-up look, which is why we are looking for a talented and enthusiastic profile to join our Delivery team within Financial Crime Prevention. The responsibility of this team is to drive improvement initiatives in Financial Crime Prevention processes, ensuring regulatory compliance while simultaneously evolving the customer experience. Our way of working combines cross-functional collaboration with business, operations, compliance, and technology teams, data orientation, analytical capacity, proactivity, and a focus on continuous improvement to identify and reduce friction throughout customer journeys.

Join our Madrid team and support the management and optimization of our Financial Crime Prevention Analyst functions, providing support to the team.
This is an excellent opportunity to learn and be part of the team—this is your chance!

As a Financial Crime Prevention Analyst intern, you will be able to:

- Analyze the impact of Financial Crime Prevention processes on the customer experience, identifying friction points, recurring incidents, and opportunities for simplification.
- Provide support in the definition, monitoring, and documentation of initiatives aimed at reducing friction in processes such as onboarding, periodic reviews, or requests for information from customers.
- Collaborate in data analysis, preparation of materials, and the development of insights that help make decisions balancing customer experience, operational efficiency, and regulatory compliance.
- Participate in coordination with different teams to understand the end-to-end journey, gather needs, and contribute to the continuous improvement of processes and deliverables.

- Final year student or Master's student in Business Administration, Economics, Law, Engineering, Data Analytics, or related disciplines, with an interest in banking, regulation, and process improvement.
- Analytical capacity and curiosity to understand complex processes, interpret data, and transform findings into improvement proposals.
- Interest in customer experience and sensitivity to identify friction and simplification opportunities in regulated environments.
- Good level of Spanish and English, both oral and written, and proficiency in Microsoft Office, especially Excel and PowerPoint.
- Proactivity, attention to detail, organization, and the ability to collaborate with different stakeholders in a dynamic environment.

Schedule: Monday to Friday from 09:00 to 15:00.
Desired start date: July
Duration: 6 months of internship + possibility of permanent hire
Location: Madrid.
Paid internship.

View original advert (Spanish)

¿Te apasiona el mundo de las Financial Crime Prevention Analyst
y quieres dar el primer gran paso en tu carrera profesional? En ING Bank te ofrecemos una oportunidad única para conocer de cerca, por lo que buscamos un perfil talentoso y entusiasta para unirse a nuestro equipo de Delivery dentro de Financial Crime Prevention. La responsabilidad de este equipo es impulsar iniciativas de mejora en los procesos de Financial Crime Prevention, asegurando el cumplimiento regulatorio y, al mismo tiempo, evolucionando la experiencia de cliente. Nuestra forma de trabajar combina colaboración transversal con equipos de negocio, operaciones, compliance y tecnología, orientación a datos, capacidad analítica, proactividad y foco en la mejora continua para identificar y reducir fricciones a lo largo de los journeys de cliente.

Únete a nuestro equipo de Madrid y apoyar en la gestión y optimización de nuestra
Financial Crime Prevention Analyst. Y así poder ofrecer soporte al equipo.
Es una excelente oportunidad para aprender y ser parte del equipo ¡esta es tu oportunidad!.

Como beca Financial Crime Prevention Analyst podrás:

- Analizar el impacto de los procesos de Financial Crime Prevention en la experiencia de cliente, identificando puntos de fricción, incidencias recurrentes y oportunidades de simplificación.
- Dar soporte en la definición, seguimiento y documentación de iniciativas orientadas a reducir fricción en procesos como onboarding, revisiones periódicas o solicitudes de información a clientes.
- Colaborar en el análisis de datos, preparación de materiales y elaboración de insights que ayuden a tomar decisiones equilibrando experiencia de cliente, eficiencia operativa y cumplimiento regulatorio.
- Participar en la coordinación con distintos equipos para entender el journey end-to-end, recoger necesidades y contribuir a la mejora continua de procesos y entregables.

- Estudiante de último curso o máster en ADE, Economía, Derecho, Ingeniería, Data - Analytics o disciplinas afines, con interés en banca, regulación y mejora de procesos.
- Capacidad analítica y curiosidad para entender procesos complejos, interpretar datos y transformar hallazgos en propuestas de mejora.
- Interés por la experiencia de cliente y sensibilidad para identificar fricciones y oportunidades de simplificación en entornos regulados.
- Buen nivel de español e inglés, tanto oral como escrito, y buen manejo de Microsoft Office, especialmente Excel y PowerPoint.
- Proactividad, atención al detalle, organización y capacidad para colaborar con distintos stakeholders en un entorno dinámico.

Horario: De lunes a viernes de 09:00h a 15:00h.
Fecha deseada de incorporación: julio
Duración: 6 meses de prácticas + posibilidad de incorporación
Ubicación: Madrid.
Beca retribuida.