Randstad is a global leader in the HR services industry, specializing in recruitment, staffing, and outsourcing solutions across 39 countries. As one of the world's largest HR providers, the company operates at a massive scale, connecting millions of candidates with opportunities in sectors ranging from technology and engineering to healthcare and logistics.

In Spain, Randstad maintains one of the most extensive professional networks in the country, with a presence in nearly every major city. For international professionals, Randstad serves as a primary entry point into the Spanish labor market, offering specialized recruitment services through divisions like Randstad Technologies and Randstad Professionals, which frequently handle roles for multinational clients requiring English or other foreign languages.

Founded in 1960 by Frits Goldschmeding in the Netherlands, Randstad has grown from a small local operation into the world's largest HR service provider. The company expanded into Spain in the 1990s and has since solidified its position through major acquisitions like Vedior.

For international professionals

Operates a vast network of over 200 offices across Spain, providing local support in almost every province.
Features specialized divisions for IT, Engineering, and Life Sciences that are highly relevant for skilled international workers.
Acts as a primary recruiter for many Fortune 500 companies established in Spain.
Provides a wide variety of contract types, including permanent placements and long-term outsourcing projects.

Maître / Front of House Manager

Randstad España

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

At Randstad, we are looking for you to be the key piece in the excellence of our service. We are selecting a Maître to join a leading team in the restaurant sector. Your mission will not only be to manage the dining room, but to transform the guests' visit into an unforgettable gastronomic experience through impeccable coordination and exquisite attention to detail. If you have leadership skills and a passion for high-end hospitality, we want to meet you.

Team Leadership and Management: Coordinate, supervise, and motivate the dining room staff (waiters, assistants, and sommeliers), ensuring compliance with the group's service standards.

Customer Experience Management: Supervise the welcoming and reception of guests, guaranteeing exquisite and personalized treatment from their arrival until their departure.

Operational Organization: Plan work shifts, assign dining room sections, and coordinate the service flow with the kitchen to ensure the agility and quality of the dishes.

Quality Control and Protocols: Ensure the impeccable maintenance of the facilities and rigorous compliance with hygiene, safety, and etiquette protocols.

Reservation and Incident Management: Supervise the reservation book to optimize occupancy and diplomatically and efficiently resolve any complaints or unforeseen events that arise during service.

Gastronomic Advising: Possess a deep knowledge of the menu and wine cellar to offer technical and commercial recommendations that enhance customer satisfaction.

Sales and Cash Supervision: Control billing processes, cash reconciliations, and sales reporting at the end of each day.

Proven Experience: Provide a demonstrable previous track record as a Maître or Dining Room Manager.

Availability of own vehicle.

Leadership Ability: Command skills and the ability to manage, motivate, and organize dining room teams efficiently.

Total customer orientation, with an exquisite, proactive, and resolute attitude toward any incident.

Technical Knowledge: Training in table service protocols, food and wine pairings, and operational dining room management.

Availability: Flexibility to work concentrated shifts on weekends.

Image and Professionalism: Personal presentation appropriate for the category of the establishment and commitment to the group's quality standards.

Attractive Compensation Package: Competitive salary of 2,000 euros per month.

Work-Life Balance and Schedule: Workday concentrated on weekends, allowing for flexible organization during the rest of the week.

Job Stability: Initial temporary contract with a high probability of transitioning to a permanent position and long-term stability after passing the probationary period.

Prestigious Environment: Opportunity to work in one of the most emblematic hospitality groups in Granada, in a high-level professional environment.

Professional Development: You will be part of a solid structure where excellence and the growth of middle management are valued.

View original advert (Spanish)

En Randstad te buscamos para que seas la pieza clave en la excelencia de nuestro servicio. Seleccionamos un Maître para unirse a un equipo referente en el sector de la restauración. Tu misión no será solo dirigir la sala, sino transformar la visita de los comensales en una experiencia gastronómica inolvidable mediante una coordinación impecable y una atención al detalle exquisita. Si tienes capacidad de liderazgo y te apasiona la alta hospitalidad, queremos conocerte.

Liderazgo y gestión de equipo: Coordinar, supervisar y motivar al personal de sala (camareros, ayudantes y sumilleres), asegurando el cumplimiento de los estándares de servicio del grupo.

Gestión de la experiencia del cliente: Supervisar la acogida y recepción de los comensales, garantizando un trato exquisito y personalizado desde su llegada hasta su salida.

Organización operativa: Planificar los turnos de trabajo, asignar los rangos de la sala y coordinar el flujo de servicio con la cocina para asegurar la agilidad y calidad de los platos.

Control de calidad y protocolos: Velar por el mantenimiento impecable de las instalaciones y el cumplimiento riguroso de los protocolos de higiene, seguridad y etiqueta.

Gestión de reservas e incidencias: Supervisar el libro de reservas para optimizar la ocupación y resolver de manera diplomática y eficiente cualquier queja o imprevisto que surja durante el servicio.

Asesoramiento gastronómico: Poseer un conocimiento profundo de la carta y la bodega para ofrecer recomendaciones técnicas y comerciales que mejoren la satisfacción del cliente.

Supervisión de ventas y caja: Controlar los procesos de facturación, arqueos de caja y reporte de ventas al finalizar cada jornada.

Experiencia consolidada: Aportar una trayectoria previa demostrable como Maître o Responsable de Sala.

Disponibilidad de vehículo propio.

Capacidad de liderazgo: Dotes de mando y habilidad para gestionar, motivar y organizar equipos de sala de manera eficiente.

Orientación total al cliente, con una actitud exquisita, proactiva y resolutiva ante cualquier incidencia.

Conocimientos técnicos: formación en protocolos de servicio de mesa, maridajes y gestión operativa de sala.

Disponibilidad: Flexibilidad para trabajar en jornada concentrada de fines de semana.

Imagen y profesionalidad: Cuidado de la presencia personal acorde a la categoría del establecimiento y compromiso con los estándares de calidad del grupo.

Atractivo paquete retributivo: Salario competitivo de 2.000 euros mensuales.

Conciliación y jornada: Jornada laboral concentrada en fines de semana, permitiendo una organización flexible durante el resto de la semana.

Estabilidad laboral: Contrato inicial de carácter temporal con una alta probabilidad de pase a plantilla fija y estabilidad a largo plazo tras superar el periodo de prueba.

Entorno de prestigio: Oportunidad de trabajar en uno de los grupos de hostelería más emblemáticos de Granada, en un ambiente profesional de alto nivel.

Desarrollo profesional: Formarás parte de una estructura sólida donde se valora la excelencia y el crecimiento de sus mandos intermedios.