Desktop Support Technician in Getafe

Synergie España
Synergie España
Madrid, SpainOn-site€24,000Added 16 days agoPermanentRemote: On Site

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Requirements

What will help you get off to a good start: - Technical training in computing or systems: this will give you the necessary foundation to diagnose problems quickly. - Experience in first and second level technical support: this will allow you to manage incidents with autonomy and efficiency. - Communication skills: these will help you convey technical solutions clearly and kindly to users. You will earn extra points if: - You have knowledge in Active Directory or Office 365 administration: this will allow you to resolve access and account incidents with greater agility.

Hardware and software support, Windows operating systems, peripheral configuration, ticketing tools, and remote support.

Benefits

✅ Professional stability: a solid project in a strategic location in Getafe. ✅ Active technological environment: you will work with current tools where you will continue learning every day. ✅ Professional development: opportunity to grow technically in a high-demand environment. If you want to take the next step in your technological career and help others through your knowledge, apply now.

Job Description

If you are passionate about technology and enjoy solving technical challenges so that others can work without interruptions, this position is for you. You will integrate into a dynamic environment in Getafe where your responsiveness will be key.

Your mission will be to ensure maximum availability and correct functioning of users' computer equipment and tools, serving as the local technical point of reference.

- You will resolve hardware and software incidents at workstations to minimize downtime.
- You will configure and install new equipment, peripherals, and applications following technical standards.
- You will provide technical support and advice to users, ensuring they get the most out of their tools.
- You will manage the inventory of technological assets to maintain control and update the computer fleet.

View original advert (Spanish)

¿Te apasiona la tecnología y resolver retos técnicos en un entorno dinámico donde tu capacidad de respuesta marca la diferencia? Sigue Leyendo

Tu misión será garantizar la operatividad de los equipos y sistemas locales, asegurando que cada usuario cuente con las herramientas tecnológicas optimizadas para su día a día.

- Resolverás incidencias de hardware y software en los puestos de trabajo para minimizar los tiempos de parada.
- Gestionarás la instalación y configuración de equipos, periféricos y aplicaciones corporativas.
- Brindarás soporte técnico presencial y remoto, guiando a los usuarios en el uso eficiente de sus herramientas.
- Mantendrás el inventario de activos tecnológicos actualizado para asegurar un control preciso del parque informático.

-Coordinar con los proveedores de mantenimiento de los equipos informáticos la resolución de aquellas incidencias que necesiten de su intervención.

- Controlar los costes derivados dela resolución de averías por los proveedores de servicios de mantenimiento

- Gestionar la reparación "in situ" o de forma remota, de los equipos informáticos y cualquier problema de configuración en los diferentes sites de España y Portugal.

Need a visa? No sponsorship mentioned here. Browse visa jobs